Free shipping on all our fireplaces. If the fireplace is not as expected, you can return it free of charge within 30 days.
Once we have received your payment, we will deliver your Napoleon Premium Fire electric fireplace to the address provided within 5 working days.
Shipping & Returns
Free shipping on all our fireplaces. If the fireplace is not as expected, you can return it free of charge within 30 days.
Once we have received your payment, we will deliver your Napoleon Premium Fire electric fireplace to the address provided within 5 working days.
Customer Service
You get a 24 month guarantee on your electric fireplace. It starts with the date on your sales receipt. If you have any further questions about the warranty conditions, please send us an email toeu.premiumfire@napoleon.com
Customer Service
You get a 24 month guarantee on your electric fireplace. It starts with the date on your sales receipt. If you have any further questions about the warranty conditions, please send us an email toeu.premiumfire@napoleon.com
Download Manual
Here you can download the manuals for our fireplaces.
